4/2/2023 0 Comments First time manager mistakes![]() If you take any of these tips to heart, let it be this one or you'll learn the hard way like many of us have through burnout which is no one's idea of a good time. Ready to go for the best customer experience and while it would've been easy to let them do this work alone, I jumped in to help because your team will need support and you should be their biggest cheerleader and ally. My team would often work overtime ensuring everything was In a previous role working for one of Australia's leading department stores, monster retail sale celebrations were common such as Click Frenzy, Black Friday and Boxing Day sales to name a few. Listen to 8 Minutes To Change Your (Work) Life. There are a lot of leaders out there who put themselves above their team simply because of a new title and an outdated hierarchy.Ī good manager isn't afraid to be in the trenches with their team, doing the nitty-gritty work as well as their strategic and business targets. Satisfied employees are producing higher results, have more ingrained trust in their employers and will lead to less turnover.Ī little recognition goes a long way and don't forget to make it personal. ![]() If they were receiving a lack of recognition. However, a survey by Gartner in 2021 found that 26 per cent of Australians would change employers I know you're maybe thinking "But Bethie, we already have great employee benefits and rewards" and that's great and already puts you one step ahead of the rest. ![]() So often we're so focused on KPIs, business objectives and offering generic praise, that we overlook the individuals. Micromanage them and you'll push them away. Give them respect, and you'll get it back. Space for everyone to feel seen and heard rather than scolded like a little child.Īfter all, your employees are not your children. When you approach a conversation from a place of curiosity, it holds I once had three employees having personal discussions on a particularly busy day and asked why they weren't working - it turns out they were actually on break and my face was red. Approaching conversations with employees from a place of curiosity rather than assumption goes a long way. I cannot stress this one enough which also feeds into my point above. Curiosity may have killed the cat, but it won't kill you. In the uncomfortable, the better you'll feel. Difficult conversations are a given in a leadership position so the sooner you get comfortable Likewise, when you receive feedback, it's someone holding a mirror up to your blind spots to help you become the best employee you can be - and that's a huge gift. But when you have positive intentions, people will understand. That's natural and it's a reflection of where they're at in life. When feedback comes from a place of love and wanting to develop your team, it is not your responsibility how someone receives it. ![]() ![]() Where people go wrong with feedback, is that it's viewed as criticism when it could not be further from the truth. Okay, hear me out on this one because I know it feels like the opposite!īeing able to give and receive feedback is a valuable life skill that extends far beyond your 9am to 5pm job. Don't forget, you may have come from a role where you're a subject matter expert but moving into a new role takes time to adapt and learn. ![]()
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